How Buying Works

1.⁠ ⁠Choose Your Inventory

Browse available listings and review the product descriptions, quantities, sizes, condition, and inventory breakdown. Prices are for the entire listing unless otherwise stated.

2.⁠ ⁠Place Your Order

Purchase directly through our website. Have questions about a listing or delivery arrangements? Please contact us before ordering so you know exactly what to expect.

3.⁠ ⁠Arrange Freight or Pickup

Shipping is not included unless expressly stated. Contact us to confirm freight costs and arrangements before purchasing. Pickup may be available at the warehouse holding your inventory and must be scheduled in advance. Pickup locations and hours vary by lot.

4.⁠ ⁠Inspect Your Delivery

Please check your shipment upon arrival. Note any visible damage or missing cartons on the delivery receipt before signing. Take photos of your delivery and retain the packaging while any issue is being reviewed.

5.⁠ ⁠Report Any Issues

Report shortages, incorrect merchandise, or damaged or defective items within 7 days of delivery to info@stockharbor.ai. Include your order number, a description of the issue, photos, and any delivery documentation. We will review your claim and coordinate the appropriate next steps, including with the carrier when applicable.

All sales are final. We do not accept returns for change of mind or incorrect selection. Verified order issues are reviewed individually; defective items are handled under our Refund & Returns Policy.

Questions before buying? Email info@stockharbor.ai or call (914) 418-4662.